FAQs
HOW CAN I PLACE AN ORDER?
This website has been designed to place orders through our Shop page. Placing orders is easy, just fill out one of our forms to get started; when we've received it, we'll send you an email with a confirmation. Also if you're looking for templates, you can find the links in our shop page; all of our templates include sizes and bleeds for each one of our products.
HOW DO I PAY USING MY ACCOUNT?
At checkout select Bank deposit as your payment method
FREE SHIPPING QUESTIONS?
Shipping might be included on certain CDS items. Contact us if you're unsure.
Shipping fees are not included and can be charged on a separate invoice, however we will gladly ship on your preferred courier account at no additional cost.
We deal daily with Fedex, UPS and Purolator
DO ALL ORDERS COME WITH A CASE
Our roll-up banners and backdrop hardware assets include a carrying case.
WHAT MATERIALS ARE BEING USED?
- Our table graphics are printed in high resolution, water, and fade resistant ink.
- Magnets are UV printed, meant for long lasting usage with water and fade resistant ink.
- Our roll-up banners are high-resolution, full-colour prints, with heavy duty non-curl material and it comes in a smooth semi-gloss finish.
HOW DO I SEND MY ARTWORK?
If you placed your order already, you can either wait for further instructions or just send us your artwork through email! we also work with FTP transfers, Wetransfers & Hightail file transfers; don't forget to download our templates. You can also contact us if you have any questions!
You can also upload directly through the roadshowstore.com website if you wish.
HOW CAN I DOWNLOAD A TEMPLATE?
All of our templates are available via email, give us a call or send us an email! we'll be happy to help!
There are links at the bottom of this page for direct download
HOW LONG DOES MY ORDER TAKE?
It all depends on your order and the number of the asset being purchased. Our orders can take 3-5 business days. Orders can also depend upon client approvals & delivery.
CAN I PICK UP MY ORDER?
Our offices are located in Mississauga ON. Local pickups are welcome, although we ship to all 50 states and across all 10 Canadian Provinces and Territories .
We can also ship using your courier account.
NEED MORE ANSWERS?
Give us a call if you have any other unanswered questions! Call: 416.238.2382 or send us an email: Info@pop49.com
OUR TEMPLATES
Click here to download the template you need!
All templates are to size with measurements and bleeds!